We had just launched a new flagship utility vehicle and almost right away we started getting field complaints of a front differential vibration issue that was not identified during development testing. We had to scramble fast to 100% sort all in-house inventory as well as additional new inventory being received daily as we waited out the lead time for new tooling to correct the issue from the supplier. With a reject rate over 50%, hundreds of differentials had to be checked per day to keep the assembly line running. A testing dynamotor was constructed in-house that needed to have highly accurate results from an array of accelerometers and microphones, with a cycle time under 3 minutes. We needed the capability of NI instrumentation with the power of LabVIEW to control, automate and data log, but lacked any internal expertise on such systems. Dustin was able to take on the project and supply the first LabVIEW controller program iteration in a matter of days. Not only was he able to provide us a custom program, but he was able to recommend, spec. and procure the necessary NI hardware on short notice that was exactly what was needed for our requirements, which means we didn’t spend extra money on hardware capability we didn’t need. Many new requirements and curve balls were thrown Dustin’s way as system requirements and processes changed almost daily during the development period. Dustin clearly defined deliverables and came in under budget and ahead of schedule. We will not hesitate to utilize Dam Integration & Technology again in the future if the need arises.
-Tyler Furman, Assistant Manager R&D/Cost Planning, Kawasaki Motors Mfg. Corp., U.S.A.